Following the first wave in 2000, companies are now in the second or third exchange generation. At the same time, the growing share of online sales in turnover figures means that the area of e-commerce is becoming a considerably more important aspect of companies’ sales processes. During the first phase, e-commerce systems focused on receipt and processing of content and media by the editorial department; now, on account of the quantity and dynamics of the information, it is essential to use delivery systems such as PIM and MAM, etc. As a result of the ever-shorter expected response times for availability and delivery status, the technological challenges for interfaces, including the interface with supply chain management systems (ERP, logistics) have risen exponentially. At the same time, the area of e-commerce is one of the few ISCM system areas in which the relevance to sales is directly measurable. A key factor in choosing and introducing an e-commerce system is to ensure that in the interaction between all the systems interfaces and processes function optimally and reliably. Our in-depth LNC supplier workshops provide important back-up for decisions in this selection process.